Privacy Policy

www.universal-qb.co.uk

The information you provide in our form to request an estimate is used to give you, an estimate there will be no further correspondence. If you do not wish to enter a telephone number, you can instead enter 07000000001. We use the postcode you supply (either the postcode district or the full postcode if given) as a means of determining the travel distance and your local building and or planning restrictions. We will also send you email requesting feedback on our website. After that we will not use your information again.

Your information is stored by us for a maximum of 2 years. After 2 years your information will be deleted.

The information you provide to us on the estimate form is passed to our internal quoting team, so that they can contact you about your requirement and provide a more accurate estimate for you. We do not pass your information on to any other third parties. We do not add your details to a mailing list, unless you have opted in.

If you are not happy with your information being used in this way, you can contact us and ask us to stop the process of generating estimates and passing your information to the relevant suppliers. You can also request that your data be permanently deleted. Please be aware that if you do request this, this will also mean that we will be unable to provide you with any of the information that you have given us, the details of any suppliers we provided you with, or even that you have used our system at all. We will deal with these requests within a reasonable timeframe.

If you have any concerns, in the first instance this should be brought to the attention of our Customer Service Team by email: Info@universal-qb.co.uk , tel: 020 8095 0811. In the event that a satisfactory result cannot be gained from the Customer Service Team, the concern can be escalated.