Utility
A cookie is a small piece of data that a website stores on your device when you visit. It typically contains information about the website itself, a unique identifier that allows the site to recognize your web browser when you return, additional data that serves the cookie’s purpose, and the lifespan of the cookie itself.
Cookies are used to enable certain features (e.g. logging in), track site usage (e.g. analytics), store your user settings (e.g. time zone, notification preferences), and to personalize your content (e.g. advertising, language).
Essential cookies are crucial to your experience of a website, enabling core features like user logins, account management, shopping carts, and payment processing.We use essential cookies to enable certain functions on our website.
Performance cookies track how you use a website during your visit. Typically, this information is anonymous and aggregated, with information tracked across all site users. They help companies understand visitor usage patterns, identify and diagnose problems or errors their users may encounter, and make better strategic decisions in improving their audience’s overall website experience. These cookies may be set by the website you’re visiting (first-party) or by third-party services. They do not collect personal information about you. We do not use this type of cookie on our site.
Functionality cookies are used to collect information about your device and any settings you may configure on the website you’re visiting (like language and time zone settings). With this information, websites can provide you with customized, enhanced, or optimized content and services. These cookies may be set by the website you’re visiting (first-party) or by third-party services. We do not use this type of cookie on our site.
Targeting/advertising cookies help determine what promotional content is most relevant and appropriate to you and your interests. Websites may use them to deliver targeted advertising or limit the number of times you see an advertisement. This helps companies improve the effectiveness of their campaigns and the quality of content presented to you. These cookies may be set by the website you’re visiting (first-party) or by third-party services. Targeting/advertising cookies set by third-parties may be used to track you on other websites that use the same third-party service. We do not use this type of cookie on our site.
Like many companies, we use Google Analytics, Facebook Pixel and the Right Move Pixel to count the number of unique and return visitors to our site, and to track what parts of the website are visited. These cookies do not contain any personally identifiable information about you, and they are used only to help us improve our website and our service to you. We only use this analytic data in aggregate, meaning that we look at a summary of the data on a collective basis, not on an individual basis. By continuing to access our site, you are consenting to our use of cookies. If you choose not to allow cookies, you will still be able to browse our website.
There are two types of cookie - "permanent" cookies, which are stored on your computer's disk, and "session" cookies, which are only stored in the browser's memory and are automatically deleted after 23 days. We only use session cookies.
Specific instructions on how to manage cookies in the most common internet browser programs are given below.
Some companies use cookies to try to give you advertisements which they think will be relevant to you, and some companies share this information between different websites. For example, if you visit a website about cars, then you might find that you start seeing advertisements for cars on other websites too! Some people feel that this is an infringement of their privacy.
We don't have third party advertisements at all on our website, so none of this applies to us, and none of our cookies are used for unethical purposes!
If you have followed all the instructions to enable cookies, but you still get the error message about cookies, please check to see if you have any other security or privacy software installed on your computer. There are a lot of products available which have cookie control features and it's not possible for us to give instructions for all of them.
If you are not happy with your information being used in this way, you can contact us and ask us to stop the process of generating estimates and passing your information to the relevant suppliers. You can also request that your data be permanently deleted. Please be aware that if you do request this, this will also mean that we will be unable to provide you with any of the information that you have given us, the details of any suppliers we provided you with, or even that you have used our system at all. We will deal with these requests within a reasonable timeframe.
If you have any concerns, in the first instance this should be brought to the attention of our Customer Service Team by email: Info@universal-qb.co.uk , tel: 020 8095 0811. In the event that a satisfactory result cannot be gained from the Customer Service Team, the concern can be escalated.